Home Town HelpersSenior Concierge
(440) 305-7333

Pricing

Published rates, because guessing is stressful

No estimates you have to call for. No contracts, no minimum commitment, no registration fee. One hour minimum per visit, billed in 15-minute increments after that.

One rate. Every service.

Pay as you go. Book one visit or twenty — the rate never changes, and it doesn’t matter what we do while we’re there.

$32 per hour

One-hour minimum per visit, then billed in 15-minute increments. Effective 2026.

What that hour can be spent on

  • Companionship & wellness visits
  • Errands, shopping & the pharmacy run
  • Housekeeping, laundry & meal prep
  • Organizing, decluttering & paperwork
  • Home refresh & seasonal décor
  • Technology help — phones, tablets, video calls

Mix and match inside a single visit. Groceries and a load of laundry and twenty minutes getting the tablet working again is still just one hour at one rate.

We chose a flat rate on purpose. Tiered pricing means somebody has to decide which category your afternoon fell into, and that somebody is always the one sending the bill.

Monthly packages

Prepaid hours, a lower rate, a reserved spot

Regular clients get a discount and a standing time slot with the same familiar helper. Cancel or change any month with 14 days’ notice.

The Porch Visit

$120
per month
4 hours a month · $30/hour effective
  • One weekly visit of about an hour
  • Best for company and a small errand run
  • Saves $8 a month against the hourly rate
  • Extra hours at $30
  • Unused hours roll over 30 days
Start with a free visit
Most chosen

The Helping Hand

$232
per month
8 hours a month · $29/hour effective
  • Two visits a week, or one longer one
  • Our most common plan by far
  • Priority scheduling for appointments
  • Saves $24 a month against the hourly rate
  • Extra hours at $29
  • Unused hours roll over 30 days
Start with a free visit

The Home Town

$432
per month
16 hours a month · $27/hour effective
  • Three or four visits a week
  • For families coordinating from out of town
  • Priority scheduling plus a monthly written summary
  • Saves $80 a month against the hourly rate
  • Extra hours at $27
  • Unused hours roll over 30 days
Start with a free visit

Need more than 16 hours a month, or help split between two households? Call us — we’ll build it and quote it plainly.

The fine print, up front

Additional charges

Everything that could ever appear on your invoice is listed here. Nothing else will.

Errand mileageMiles we drive on your behalfIncluded within 15 milesthen $0.70 per mile
Evenings & SaturdaysAfter 6 pm, and Saturday visits+ $8per hour
Sundays & holidaysBy arrangement, when available+ $15per hour
Same-day requestBooked with under 24 hours’ notice+ $20flat
Late cancellationCancelled with under 24 hours’ notice$25flat
Purchases made for youGroceries, prescriptions, suppliesAt costno markup, receipt every time

Paying for it

How billing works

  • Invoiced twice a monthPay by check, card, or bank transfer. Package plans are billed on the 1st.
  • Private pay only, for nowWe are not a Medicaid, Medicare, PASSPORT or MyCare Ohio provider. Some long-term care insurance policies reimburse non-medical companion services — we’ll give you itemized invoices to submit.
  • Families can be billed directlyAdult children out of state frequently pay the invoice while a parent receives the visits. Just tell us who to send it to.
  • Never our helper’s handsHelpers never collect payment, hold cash, or accept tips or gifts. All money goes through the office.
On a tight fixed income? Tell us. The Lorain County Office on Aging and the Western Reserve Area Agency on Aging administer programs that may cover some services at little or no cost, and we’ll walk you through who to call — even if it means you don’t hire us.

Free consultation

The first visit costs nothing

45 minutes, in your home

At the kitchen table, at a time that suits you. Bring family, on speaker or in person.

Nothing to sign

No deposit, no registration fee, no obligation, no follow-up sales calls.

A written plan & number

You keep a one-page plan with tasks, hours, and the exact monthly cost.

Ready to see the numbers for your situation?

The free visit ends with a real plan and a real price — not a brochure.

Request a free consultation Call (440) 305-7333