Contact

Let’s talk it through

Name: Home Town Helpers – Senior Concierge
Address: Sheffield Lake, OH, US
Telephone: (440) 305-7333
Price range: $32 per hour

Call, email, or send the form. A real person here reads every message, usually the same day. If you’re not sure what you need yet, that’s a perfectly good reason to call.

Request a free consultation

Your name Who is this for? Phone Email — optional Town

What would help most right now?

Check as many as you like — or none, if you’re not sure yet.

Anything you’d like us to know — optional I understand Home Town Helpers is a non-medical concierge service and does not provide nursing care, hands-on personal care, medication administration, or emergency response.

We use your information only to contact you about services. We never sell or share it. Please do not send medical details through this form. Prefer to skip the form? Call (440) 305-7333 or email [email protected].

Reach us directly

Phone(440) 305-7333
Monday–Friday 8 am–6 pm, Saturday 9 am–3 pm. Leave a message any time.
Email[email protected]
Usually answered the same business day.
Based inSheffield Lake, Ohio. We come to you — there’s no office to visit.
Visits availableWeekdays 8 am–6 pm, Saturdays 9 am–3 pm. Evenings, Sundays and holidays by arrangement.

This is not an emergency line. If someone is hurt, confused, unable to breathe, or in danger, call 911 first. For a suspected poisoning, call Poison Control at 1-800-222-1222. To report suspected abuse, neglect or financial exploitation of an older adult in Ohio, call your county Department of Job and Family Services or Adult Protective Services.

Towns we serve

Sheffield Lake
Sheffield Village
Lorain
Avon
Avon Lake
Elyria
Amherst
Vermilion
North Ridgeville
Westlake
Bay Village
Rocky River
Lakewood
Cleveland (west side)

Not listed? Call anyway. If we can get there reliably and on time, we’ll say yes.

Helpful local numbers

Lorain County Office on Aging(440) 326-4800
Programs, meals, assisted transportation and benefits screening for county residents 60 and older.
Western Reserve Area Agency on AgingPASSPORT and other Ohio waiver programs across the Cleveland region.
Ohio Department of Aging — 1-866-243-5678Connects you to your local Area Agency on Aging.

We’ll happily make these calls with you, even if the outcome is that you don’t need us.

Before you call

Quick answers

Is the consultation really free?

Yes. About 45 minutes at your kitchen table, no fee, no deposit, nothing to sign, and no follow-up sales calls if you decide against it.

What’s the smallest amount of help you’ll take on?

One hour. Genuinely. Plenty of our clients book a single two-hour visit a week for groceries and company, and that’s a perfectly good arrangement.

How quickly can you start?

Usually within a week of the consultation for a regular schedule. One-off errands can often be arranged within a couple of days, and same-day when we have room.

Do you take Medicare, Medicaid or insurance?

Not at this time — we’re private pay. Some long-term care insurance policies reimburse non-medical companion services, and we provide itemized invoices for you to submit. We’ll also point you to county programs that may help.

Can I hire you for my parent from out of state?

That’s a large share of our work. You handle the arrangements and the invoice; your parent gets the visits and a written recap after each one, if they want us to send it.