Home Town HelpersSenior Concierge

Sheffield Lake · Lorain · Cleveland & nearby

The everyday help that keeps home feeling like home.

Groceries. The pharmacy run. The laundry, the mail, the pile of bills, the TV remote that stopped working. Home Town Helpers takes care of the ordinary things — so you keep your independence, and your family keeps their peace of mind.

A neighbor-run service — not a franchise, not a call center. See exactly where we draw the line →

A Home Town Helpers helper carrying groceries up the front steps as a smiling older woman holds the screen door open
Free first visit About 45 minutes, in your home, no obligation and nothing to sign.
Background-checked & insured helpers One-hour minimum — no long contracts Locally owned, Lorain County based Clear, published non-medical scope

What we help with

Four kinds of everyday help

Mix and match. Most families start with one thing — usually groceries or the pharmacy run — and add from there.

A person carrying grocery bags up the steps of a home while a smiling older woman holds the door open

Errands & Shopping

The weekly list, handled. We shop with you or for you — whatever works better that week.

  • Grocery shopping, with your list and your brands
  • Pharmacy pickup for regular, non-controlled prescriptions
  • Post office, bank lobby, dry cleaning, hardware store
  • Returns, gift shopping, greeting cards, stamps
A helper hanging a framed picture on the wall while an older woman sitting in her armchair points to show where she wants it

Home Refresh & Seasonal Décor

The small things that make a house feel cared for — and that get harder to do on a step stool.

  • Holiday decorations put up in November, taken down in January
  • Hanging pictures, mirrors, shelves and curtain rods
  • Seasonal porch, mantel and table refreshes
  • Swapping summer and winter bedding, curtains and closets
Hands folding a stack of clean towels beside a wicker basket in a bright laundry room

Light Housekeeping & Organizing

Not a cleaning crew — just the everyday tidying that quietly piles up.

  • Dishes, counters, sweeping and a quick vacuum
  • Laundry: wash, fold, put away, change the bed
  • Watering plants, taking out trash and recycling
  • Closet and pantry swaps between seasons
An older woman and a younger helper laughing together over coffee and a tablet at a kitchen table

Company, Tech Help & Paperwork

The part families miss most. Someone to sit down, sort the pile, and stay a while.

  • Friendly visits, conversation, cards, puzzles, walks
  • Sorting the mail and separating junk from important
  • Filing paperwork and setting up a bill-due calendar
  • Phone, tablet and TV remote help — explained slowly

The honest part

A clear line — and we put it in writing

Ohio law draws a real boundary between a concierge companion and a licensed caregiver. Some companies blur it. We’d rather tell you up front, so nobody is surprised on a hard day.

We do this, gladly

Non-medical, everyday, practical help

  • Errands, shopping & pharmacy pickupYour list, your brands, receipts every time.
  • Seasonal décor & small home projectsHoliday decorations, hanging pictures, swapping the closets.
  • Light housekeeping, laundry & meal prepThe everyday tidying, not a deep clean.
  • Medication remindersA verbal prompt, and handing you your own closed, labeled container.
  • Mail, paperwork & bill organizingSorted and calendared — you stay in control of the money.
  • Company, tech help & family updatesConversation, video calls, and a note home afterward.

We cannot do this

Licensed or medical work — by Ohio law

  • Bathing, toileting, dressing or incontinence careHands-on personal care is licensed “home health aide” work in Ohio.
  • Lifting, physical transfers or gait beltsRequires trained, licensed staff — and it isn’t safe otherwise.
  • Filling pill organizers or giving any medicationUnlicensed helpers may only remind and hand over a closed container.
  • Wound care, injections, drops, catheters, vitalsThat’s skilled nursing care, reserved for licensed nurses.
  • Handling your money or holding Power of AttorneyWe never sign, never hold funds, never accept gifts. Ever.
  • Medical advice, diagnosis or emergency responseWe are not clinicians. In an emergency we call 911 immediately.

How it works

Four simple steps

Call or send a note

Tell us a little about what’s getting hard. Five minutes on the phone is usually enough to know if we’re a fit.

Free visit at home

About 45 minutes, in the kitchen, with coffee. We listen, look around, and answer everything — including what we can’t do.

A simple written plan

Which days, how many hours, what tasks, what it costs. Plain language, one page. Nothing long-term to sign.

The same familiar face

You get a consistent helper — not a rotating roster. Change or cancel with 24 hours’ notice, any time.

Golden-hour view of a small Lake Erie shoreline town in northern Ohio

We live here too

From the Sheffield Lake shoreline to Lorain, Avon, Elyria, Vermilion, Westlake and Cleveland’s west side — these are our streets, our churches, our pharmacies. We know which doctor’s office has the hard parking lot.

Service area

Towns we serve

Just outside the list? Call anyway — if we can get there reliably, we will.

  • Sheffield Lake
  • Sheffield Village
  • Lorain
  • Avon
  • Avon Lake
  • Elyria
  • Amherst
  • Vermilion
  • North Ridgeville
  • Westlake
  • Bay Village
  • Rocky River
  • Lakewood
  • Cleveland (west side)

Let’s start with a free visit.

No pressure, no contract, no obligation. We’ll sit down for about 45 minutes, learn what would actually help, and put together a simple plan — or point you toward someone better suited if that’s the honest answer.